Refund policy
Return terms-
- We do not offer returns or exchange unless an incorrect product is delivered or the product gets damaged in transit.
- Please avoid deep cuts by scissors or cutters while opening the package. Only a superficial slit or cut of the package is recommended.
- We recommend our customers to make a complete unpacking/unboxing video from start to end of the package you have received to claim for a replacement or refund. The video must be complete without any pause, unedited and the package received should be in a clear 360 degree angle.
- Without a proper unpacking video as instructed above, we will not accept any requests for Refund & Exchange.
- In case of an exchange, the product packaging, labels & tags must not be tampered with and should be in the same condition as you received it - unused and in its original packaging.
- You must raise a return request within 2 days of the receipt of your order.
- To initiate a return, please whatsapp at +91-9953099736 or email us at support@fadindia.in with an image of the incorrect or damaged product.
- Refund/Exchange will be processed only once the product has been received in our warehouse and has been checked for quality.